Monday, March 1, 2021

Innov8tif Adds a New Management Member to Head Regional Business Expansion Plans

Kuala Lumpur, Malaysia, 1st March 2021 - Innov8tif Solutions Sdn. Bhd. (Innov8tif), an artificial intelligence-based ID assurance technology company headquartered in Malaysia, announced today the appointment of Seah Seow Joe (better known as Joe Seah) as Chief Commercial Officer.

Innov8tif said Joe has more than 20 years of experience in the enterprise software industry and has held numerous senior management and leadership positions in well-established software companies in Malaysia.

It said Joe was Sales Director of TMS Software prior to his venture into Beans Group as the co-founder and Chief Operating Officer from 2009 - for eleven years. During Joe’s tenure in Beans Group, he has contributed to significant accomplishments of impactful enterprise architecture implementations for the banking and financial services industries. Joe witnessed the adoption of key enterprise architecture trends from SOA (service oriented architecture), to API gateway and containerization. 

“Joe will lead and drive Innov8tif’s regional business development expansion. We have witnessed a strong and financially sustainable growth in Innov8tif’s ID assurance business, and we have an ambitious plan moving forward,” said George Lee, CEO of Innov8tif.

“While we have an innovative team to engineer creative AI-powered products for digitalization of customer onboarding, it is also very important for us to have a strong footed senior management team to drive our missions. Joe’s experience will spearhead Innov8tif’s entrance into BFSI (banking, financial services and insurance) and new market expansion.”

Today, in addition to Joe, Innov8tif’s C-suite leadership comprises George Lee as the CEO, Law Tien Soon as the COO, Soh Peng Nam the CFO and Lim Ken Wei the CTO. This year, Innov8tif is also celebrating its 10th year anniversary. In 2020, Innov8tif experienced more than 3X of year-on-year growth in its processing of ID verification requests, and is aiming to support the ID assurance industry at 100% growth this year.

Wednesday, February 24, 2021

A Telco’s Guide to Leveraging e-KYC: AI-Driven Customer Onboarding Experience that Runs 24/7

Through our experience from opportunities to serve ten telecommunication service providers on digitalization of KYC (know-your-customer) touch points, we would like to share our humble understanding on the possibilities that can be unearthed by implementation of e-KYC, specifically with the assistance of artificial intelligence (AI) in customer onboarding process. AI as a co-worker, what are the fair expectations that your organisation could set, to maximise its potential? 

We are thrilled to announce the publishing of a whitepaper titled “A Telco’s Guide to Leveraging e-KYC: AI-Driven Customer Onboarding Experience that Runs 24/7”.

We designed the whitepaper contents with aims to provide helpful information to assist companies in their digital customer experience transformation journey, provide insights that will lower the barrier of resistance to adopt e-KYC solutions as the next step to elevate quality of customer onboarding experience, and most importantly – to share some of the best practises on the implementation of e-KYC, the dos and don’ts, using telco industry as the reference model and case study.

We want to help businesses to widen their sales funnel, speed-up processes without paper and prevent frauds using e-KYC. We also look forward to playing a key role in your organisation’s digital transformation journey and elevating your customer’s digital journey experience.

You can download the whitepaper (from here).

Monday, February 15, 2021

How AI Technology Brought Breakthroughs to Banking and Financial Services Industries?

Image source: Unsplash

Artificial Intelligence (AI) is an essential basis for future technological advancement. AI will change the financial sector, providing the potential for more and more customized services, reducing prices, and creating new business models.

In reality, artificial intelligence has penetrated our lives in a great way as this revolution has hit the consciousness of every organization as the greatest transition that has ever occurred, but we often do not even know how profoundly it has become an integral part of our lives. Almost all companies are considering the deployment of AI as part of their digital strategy to smooth business processes and boost growth, from small to large industries.

It has always seemed that the banking industry is most eager to invest in new technology. No wonder that artificial intelligence has increasingly become one of the technological foundations on which the global financial market as a whole is based.

Digital Automation through artificial intelligence has already had a hugely positive effect on the ecosystem of financial services, and we can only predict this trend to intensify in the coming years. AI has the power to turn organizations dramatically, but only if they implement it with proper attention and care.

Enhancing Fraud Detection

Fraud security is one of the major applications of artificial intelligence in financial services. With the advent of online banking and the rapid growth of digital payments, vast swathes of transactions must be controlled by banks for fraudulent activity. This immense influx of data points presents tremendous challenges for the human brain, but ultimately maximizes the efficacy of Machine Learning systems. In the use of deep learning, we have seen substantial progress, with most major retail banks now depending on machine learning instruments to identify and flag suspicious behaviour. Service providers have to reach beyond conventional approaches and incorporate hybrid solutions designed on holistic understandings of behavioral and anomalous data to keep up with the speed of offenders and comply with tougher regulations.

Indeed, AI Incentive Landscape research showed that approximately 26% of the funding generated for AI startups in the financial services sector was for applications for fraud or cybersecurity, dwarfing other cases of use. As the identification and prevention of fraud continue to be one of the top priorities for customer-facing companies, this number is projected to increase as customers are steadily handing over their data in return for services.

Better Serving Customer Needs

Artificial intelligence is constantly being leveraged by financial services firms to provide personalized services and goods for their customer base. AI offers the opportunity to satisfy consumer needs through multiple platforms and, in some cases, to expand operations on an unparalleled scale for those banks that are effectively mining data. Tools such as chatbots, voice automation and facial recognition are only a few of the ways banks use AI to streamline and customize their customers' user journeys. Importantly, in automated services, customers are increasingly literate and their preferences are continually growing as technology advances, ensuring that companies must continuously adjust or risk being left behind.

Tuesday, January 26, 2021

11 Tips for Improving Your Digital Workspace's Efficiency

A digital workplace can be described as a virtual space where employees carry out their jobs. It is an always-connected work environment that offers immediate access to any resource that workers need from anywhere to get work done. Digital workplaces strive to strengthen the organization's connectivity, collaboration, content management, document management and information flow and contribute to improved productivity and performance of employees.

A digital workplace is a radical change in an organization's working mentality. Organizations have increasingly embraced the digital transformation of a workplace as they accept reality that physical office is not a location we go to anymore. It's a virtual modern counterpart to the conventional office space where work comes to us, due to advances in technology!

Organizations that were not significantly affected by COVID-19's spread are rare. Employees and managers had to discover if they are "work-at-home people," and that's assuming they've kept their employment. However, the benefits will far outweigh the obstacles for organizations that adopt digital-forward ways of working as it especially helps with workflow automation, among other things.

1. Start with your desktop

Your computer desktop is the starting point of your experience with computing and impacts your overall productivity. You need to clean it up for the sake of your sanity if you currently have an excessively cluttered desktop that can cause you stress. Furthermore, some companies complying to ISO 27001 information security management standards do have a Clean Screen Policy. 

Start by taking your desktop and everything you have and transferring it to a single folder that is not located on your desktop. Sort all of these either by transferring them to one of many folders specific to the job you're doing or make sub-folders for easier desktop filing.

A file can remain on your desktop only if it is something that you constantly need to access. Alternatively, find a spot where the file will live safely before you need it.

2.Pin frequently used applications to the taskbar

Try pinning them to the taskbar if you have a few apps that you use regularly and want to open instantly from your screen.

  1. Open that app.
  2. Right-click the icon that appears at the bottom of your screen in the taskbar.
  3. Select “Pin to taskbar” (or, for Mac, Options > Keep in ‘dock’).

3. Choose a favourite default web browser

When you buy a device it comes with its pre-installed settings and software, like a browser for example. Windows 10, for instance, comes with Microsoft Edge, Safari is the default browser for Mac, and Google Chrome defaults to Android products.

But you do have an option, be it for speed, security, or versatility, to download your preferred web browser. According to the web development blog, W3Schools, Google Chrome was the most used browser in 2017 and Mozilla's Firefox was a distant second.

To choose a default browser, go to Settings > Default apps or pick when prompted by the browser upon loading.

4. Bookmark top pages on the bookmark bar of your favourite browser

You can quickly bookmark pages on the bookmark bar of your internet browser if you regularly visit these pages. Click the star on the far right-hand side of the browser's search bar, where the URL is listed. Choose whether to bookmark this website in another folder or not. Bookmarks make it much easier to return to favourite pages, which can increase your performance and productivity at work dramatically. You can view, organize, edit, and manage all your bookmarks through your browser's bookmark manager with just a few easy clicks.

Friday, January 22, 2021

Innov8tif Obtained ISO 27001:2013 Certification for its Provisioning of Mission Critical e-KYC Services

Kuala Lumpur, Malaysia, 21st January 2021 - Innov8tif Solutions Sdn. Bhd. (Innov8tif), a fast-leading Artificial Intelligence-powered ID assurance technology company in Southeast Asia, announced today that it has been certified ISO 27001:2013 by Guardian Independent Certification (GIC) after an extensive audit of Innov8tif’s internal operations. GIC is accredited by Joint Accreditation System of Australia & New Zealand (JAS-ANZ) as a conformity assessment body that assesses and certifies organisations conforming to ISO 27001 standards

ISMS certified for ISO 27001:2013 Conformity

ISO 27001 is the most authoritative and widely recognised set of requirements on information security management systems (ISMS). 

“By meeting the extensive criteria of these standards, Innov8tif proves its commitment to protect their customer’s sensitive information, enhance the reliability and security aspects of systems, and improve business continuity management,” says George Lee, CEO of Innov8tif.

George highlights that Innov8tif is also committed to consistently improving the quality of EMAS™ eKYC product suite and improving the customer and business partner confidence with increased business resilience, improved management processes and integration with corporate risk strategies. Gaining the ISO 27001:2013 certification from international authority in information security management marks a significant milestone in Innov8tif's business of provisioning EMAS™ eKYC solutions. 

Friday, January 15, 2021

Why is eSIM the Future?

Image source: Unsplash

In short, the embedded SIM chip, eSIM is precisely the sort of game-changing development in digital automation that could transform the mobile industry. All involved, from customers to chipset producers, and everyone in between, can feel the effect of this new technology.

Wouldn't it be good if there was a way, once you arrive, to simply turn on your phone and instead link to a local carrier at local rates? Interestingly, this technology exists and it's been on the market for several years now. Welcome to the eSIM branch.

What is eSIM? 

eSIM is a shortened version of embedded SIM, where SIM is an acronym for Subscriber Identity Module. So, an eSIM is an Embedded Subscriber Identity Module.

Meaning that unlike standard SIM cards you can’t take it in or out of the device. That might sound like a bad thing, but it’s designed so that you don’t have to, as rather than being locked to a specific network the SIM card can change network when you do.

Future for Travelers

There is no doubt that eSIMs will be a smoother and more convenient way to join carriers. Simply buy a plan from your computer, follow any instructions for authentication, select a form of payment, and you’re done! You can do this from the luxuries of home or the airport.

Image source: Unsplash

eSIMs are perfect for frequent flyers, allowing them to remain connected regardless of how frequently or how unexpectedly they alter locations. However, even for those who tend to be home-based, it makes travel easier, especially for those who go back and forth between two countries regularly.

It also helps with waterproofing as there’s one slot less that can be invaded by liquids. eSIM technology could help lower manufacturing cost, helping it become more attractive, price-wise, to the consumer. Digitization usually tends to be cost-effective.